studio. is a home for thoughtful design, digital or handmade
—by jency francis.
My Work
I currently lead the Partner Experience Design team at Webex, shaping tools that support ~$52M in revenue and over 60 engineers.
Beyond the product, I drive key cross-functional programs across Accessibility, Metrics, and Power-Up—a program focused on growing and empowering designers with the knowledge of tomorrow.
Leading partner experiences at Webex by Cisco
Product Leadership, User Experience Design & UX Strategy
How thoughtful UX leadership isn’t just about designing screens—it’s about influencing strategy, shaping culture, and delivering measurable impact. You’ll see how I bring clarity to chaos, partner deeply across functions, and champion inclusive, scalable design.
Building an accessibility program at Webex by Cisco
Accessibility Leadership, Program Management & UX Strategy
Led the creation of an acclaimed accessibility program from the ground up—defining strategy, KPIs, and processes while embedding inclusive practices into team workflows. Built an accessible component library, trained cross-functional teams, and drove a lasting culture shift. Recognized with an SF Design Week Award in 2023.
My speaking engagements
My upcoming and past talks center on accessibility, metrics, and design impact, and increasingly on how AI can supercharge design and help design leaders move faster and drive more meaningful outcomes.
A lot of the same themes appear in my stories — read the top hits:
My Achievements
I believe great leadership lives at the intersection of product, people, process, and outcomes—creating harmony that elevates all four.
90+
Designers empowered through programs
12+
Active programs, process and frameworks incubator
10+
Years of experience in product development
My Creations
Beyond the screen, I'm also a full-time ceramicist and a passionate oil painter and film photographer.
Making things off-screen keeps me experimental, curious, honest, and human & that shows up in everything I build on-screen.
Let’s dream, believe, and build what’s next, together!
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Let’s dream, believe, and build what’s next, together! 〰️